Question 1

Because of the risky shift phenomenon, groups in all cultures tend to polarize toward risk rather than caution.

Accepted Answer

A) True 
 B)False

Question 2

As communication technologies become ever more widespread and sophisticated, the problem of information overload should begin to diminish in importance.

Accepted Answer

A) True 
 B)False

Question 3

Information underload is usually a problem of too much opening in a system.

Accepted Answer

A) True 
 B)False

Question 4

Rationalization of disconfirmation means

Accepted Answer

A)   we invent superficial alternative explanations for information that confirms our beliefs.
B)   we invent superficial alternative explanations for information that disconfirms our beliefs.
C)   we have a psychological predisposition to seek information that confirms our beliefs.
D)   None of the aboveE) A) and D)
F) B) and D) B

Question 5

Making inferences is a serious problem for group decision making, so group members should be discouraged from making inferences.

Accepted Answer

A) True 
 B)False

Question 6

Groups consistently take greater risks than do individuals.

Accepted Answer

A) True 
 B)False

Question 7

Several group members believe in the power of Therapeutic Touch. They see a program on the Discovery channel that shows examples of TT in action. They are now even more convinced than ever that TT heals people. Another program on PBS, however, announces that it will show TT is a fraudulent, worthless therapy. Group members refuse to watch this program because it casts doubt on their belief in TT. This is an example of

Accepted Answer

A)   rationalization of disconfirmation.
B)   false dichotomy.
C)   group polarization.
D)   confirmation bias.E) A) and C)
F) None of the above D

Question 8

You can combat false dichotomies in your group by

Accepted Answer

A)   employing the language of provisionalism (qualification) .
B)   seeking confirming information and evidence.
C)   vigorously presenting disconfirming evidence to the group.
D)   being suspicious of absolute statements.E) C) and D)
F) B) and C)

Question 9

Groupthink can be most effectively addressed by discouraging dissent in a group so the group can get its work accomplished in an efficient manner.

Accepted Answer

A) True 
 B)False

Question 10

Collective inferential error is a group's tendency to

Accepted Answer

A)   make inferences when engaging in decision making and problem solving.
B)   resist making inferences during group discussion.
C)   make inferences based on too much information.
D)   make inferences based on very limited and faulty information.E) A) and B)
F) A) and C)

Question 11

Groups should avoid the tendency to make inferences.

Accepted Answer

A) True 
 B)False  False

Question 12

The group polarization effect can be explained by

Accepted Answer

A)   social comparison theory.
B)   persuasive argumentation.
C)   excessive cohesiveness effect.
D)   diffusion of responsibility hypothesis.E) B) and C)
F) A) and C)

Question 13

Playing devil's advocate is one effective means of combating confirmation bias.

Accepted Answer

A) True 
 B)False

Question 14

"A station KBNR call-in survey found that 66% of the 1,200 callers opposed raising property taxes to finance school budget deficits." This is an unrepresentative sample.

Accepted Answer

A) True 
 B)False

Question 15

Dialectical inquiry is

Accepted Answer

A)   one method of preventing groupthink.
B)   a process in which a single group member challenges an emerging agreement on a controversial issue.
C)   a process in which one member raises questions in a nonaggressive manner regarding potential problems such as false dichotomies and confirmation bias.
D)   None of the aboveE) C) and D)
F) A) and C)

Question 16

You want to prevent groupthink from becoming a problem in your group. To do this you should

Accepted Answer

A)   increase the group members' sense of invulnerability to disaster.
B)   increase status differences among group members.
C)   seek information that supports an emerging agreement among members.
D)   develop a norm in the group that legitimizes disagreement.E) A) and B)
F) C) and D)

Question 17

Pattern recognition is potentially the most effective means of coping with information overload.

Accepted Answer

A) True 
 B)False

Question 18

Groupthink is a process whereby

Accepted Answer

A)   group members get together and think up solutions to problems.
B)   excessive cohesiveness discourages dissent in the group.
C)   group members fear that the decisions made by the group will produce disastrous results.
D)   group members exhibit serious concerns about the morality of their decisions.E) C) and D)
F) A) and B)

Question 19

All dichotomies are false.

Accepted Answer

A) True 
 B)False

Question 20

When groups become more risk-taking or cautious after discussion has occurred than the initial preferences of group members would indicate, this is called group

Accepted Answer

A)   synergy.
B)   cohesiveness.
C)   productivity.
D)   polarization.E) None of the above
F) A) and D)

Exam 9: Defective Group Decision Making and Problem Solving

Because of the risky shift phenomenon, groups in all cultures tend to polarize toward risk rather than caution.

Correct Answer
verified

As communication technologies become ever more widespread and sophisticated, the problem of information overload should begin to diminish in importance.

Correct Answer
verified

Information underload is usually a problem of too much opening in a system.

Correct Answer
verified

Rationalization of disconfirmation means

Correct Answer
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B

Making inferences is a serious problem for group decision making, so group members should be discouraged from making inferences.

Correct Answer
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Groups consistently take greater risks than do individuals.

Correct Answer
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Correct Answer
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D

You can combat false dichotomies in your group by

Correct Answer
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Groupthink can be most effectively addressed by discouraging dissent in a group so the group can get its work accomplished in an efficient manner.

Correct Answer
verified

Collective inferential error is a group's tendency to

Correct Answer
verified

Groups should avoid the tendency to make inferences.

Correct Answer
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False

The group polarization effect can be explained by

Correct Answer
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Playing devil's advocate is one effective means of combating confirmation bias.

Correct Answer
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"A station KBNR call-in survey found that 66% of the 1,200 callers opposed raising property taxes to finance school budget deficits." This is an unrepresentative sample.

Correct Answer
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Dialectical inquiry is

Correct Answer
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You want to prevent groupthink from becoming a problem in your group. To do this you should

Correct Answer
verified

Pattern recognition is potentially the most effective means of coping with information overload.

Correct Answer
verified

Groupthink is a process whereby

Correct Answer
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All dichotomies are false.

Correct Answer
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When groups become more risk-taking or cautious after discussion has occurred than the initial preferences of group members would indicate, this is called group

Correct Answer
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Exam 9: Defective Group Decision Making and Problem Solving

Because of the risky shift phenomenon, groups in all cultures tend to polarize toward risk rather than caution.

Correct AnswerverifiedShow Answer

As communication technologies become ever more widespread and sophisticated, the problem of information overload should begin to diminish in importance.

Correct AnswerverifiedShow Answer

Information underload is usually a problem of too much opening in a system.

Correct AnswerverifiedShow Answer

Rationalization of disconfirmation means

Correct AnswerverifiedB

Making inferences is a serious problem for group decision making, so group members should be discouraged from making inferences.

Correct AnswerverifiedShow Answer

Groups consistently take greater risks than do individuals.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedD

You can combat false dichotomies in your group by

Correct AnswerverifiedShow Answer

Groupthink can be most effectively addressed by discouraging dissent in a group so the group can get its work accomplished in an efficient manner.

Correct AnswerverifiedShow Answer

Collective inferential error is a group's tendency to

Correct AnswerverifiedShow Answer

Groups should avoid the tendency to make inferences.

Correct AnswerverifiedFalse

The group polarization effect can be explained by

Correct AnswerverifiedShow Answer

Playing devil's advocate is one effective means of combating confirmation bias.

Correct AnswerverifiedShow Answer

"A station KBNR call-in survey found that 66% of the 1,200 callers opposed raising property taxes to finance school budget deficits." This is an unrepresentative sample.

Correct AnswerverifiedShow Answer

Dialectical inquiry is

Correct AnswerverifiedShow Answer

You want to prevent groupthink from becoming a problem in your group. To do this you should

Correct AnswerverifiedShow Answer

Pattern recognition is potentially the most effective means of coping with information overload.

Correct AnswerverifiedShow Answer

Groupthink is a process whereby

Correct AnswerverifiedShow Answer

All dichotomies are false.

Correct AnswerverifiedShow Answer

When groups become more risk-taking or cautious after discussion has occurred than the initial preferences of group members would indicate, this is called group

Correct AnswerverifiedShow Answer

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B

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D

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False

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