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The 3 Cs of team players are committed, collaborative, and communicative.

A) True
B) False

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The first stage of the group development process is:


A) Forming
B) Storming
C) Norming
D) Performing
E) Conforming

F) C) and D)
G) B) and D)

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Which of the following is an individual function of a group?


A) Generate new ideas
B) Provide a problem-solving mechanism for personal problems
C) Implement complex decisions
D) Socialize newcomers
E) Accomplish complex, interdependent tasks

F) A) and E)
G) A) and D)

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The lack of face-to-face contact actually helps virtual teams to establish strong cohesion.

A) True
B) False

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Peter is part of a newly formed work group. He has been introduced to all the group members, but he still feels like he cannot trust them. The group has not yet chosen a leader, and Peter feels unsure about his exact role within the group. According to Tuckman's five-stage model of group development, which of the following stages is Peter's group currently in?


A) Norming
B) Forming
C) Storming
D) Performing
E) Adjourning

F) C) and D)
G) B) and C)

Correct Answer

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Discuss the 3 Cs of effective teams.

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The 3 Cs of effective teams are charters...

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According to research, the most effective teams are those with:


A) High extraversion
B) High introversion
C) High agreeableness
D) High need for power
E) Similar levels of conscientiousness and mixed extraversion

F) C) and D)
G) B) and E)

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Organizations with the most effective teams typically use hybrid rewards that reward and recognize both individual and team performance.

A) True
B) False

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Competence trust is:


A) Trust of character
B) Trust of disclosure
C) Trust of capability
D) Trust of expertise
E) Trust of justice

F) C) and E)
G) All of the above

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What is trust? How should a manager develop trust?

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Trust is a reciprocal belief that anothe...

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The performing stage is characterized by a climate of open communications.

A) True
B) False

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Norms only emerge on their own in group situations; they are not consciously formed.

A) True
B) False

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Which of the following is not a task role?


A) Encourager
B) Energizer
C) Recorder
D) Elaborator
E) Information seeker/giver

F) A) and D)
G) B) and D)

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In the adjourning stage, group members re-commit to their dependence on the other group members.

A) True
B) False

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Identify the organizational and individual functions of formal groups in organizations.

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According to Table 8.1, the organization...

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In which stage of the group development process do group members resolve their power struggles so that something can be accomplished?


A) Forming
B) Storming
C) Norming
D) Conforming
E) Performing

F) D) and E)
G) All of the above

Correct Answer

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Teams are task groups that have matured to the _____ stage.


A) Forming
B) Storming
C) Norming
D) Performing
E) Adjourning

F) B) and C)
G) C) and D)

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The roles of initiator, orienter, and energizer are particularly important to groups because they:


A) Are interpersonally oriented
B) Are goal-oriented
C) Keep the group operating together
D) Allow for effective record-keeping
E) Provide a way for leadership to emerge

F) B) and D)
G) B) and E)

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Research has clearly indicated that self-managed teams perform better than traditional work groups.

A) True
B) False

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According to Schein, a crowd is merely a large group. E. H. Schein helps make the distinction clear: The size of a group is . . . limited by the possibilities of mutual interaction and mutual awareness. Mere aggregates of people do not fit this definition because they do not interact and do not perceive themselves to be a group even if they are aware of each other as, for instance, a crowd on a street corner watching some event.

A) True
B) False

Correct Answer

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