FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 7: Information and Decision Making

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 111

Multiple Choice

Review LaterAdd Note

Review Later

Which of the following skills refers to the ability to remain focused on long-term objectives while being flexible enough to resolve short-term problems and opportunities in a timely manner?

A) information competency
B) strategic opportunism
C) systematic thinking
D) management analytics
E) performance planning

F) B) and E)
G) B) and D)

Correct Answer

verified

Show Answer

Question 112

True/False

Review LaterAdd Note

Review Later

The first step in design thinking is visualizing and brainstorming potential solutions in collaboration with others.

A) True
B) False

Correct Answer

verified

Show Answer

Question 113

Multiple Choice

Review LaterAdd Note

___ competency is the ability to locate, gather, and organize meaningful data for use in decision making.

Which of the following describes making decisions within the constraints of limited information and alternatives?

The customer service manager for The Keg is authorized to distribute dry-cleaning vouchers to customers who complain about spilled drinks on their clothes during their dining experience in the restaurant. This is an example of a ___ decision to a(n) ___ problem.

Sumaira has been asked to prepare a report on the best advertising campaign for the new product her company is launching in a new market. The type of problem being faced by Sumaira in the above situation is a(n) ___ problem.

In the final stage of the decision-making process, the manager needs to examine only negative consequences of the chosen course of action.

The ___ occurs when people assess likelihood of something happening based on its similarity to a stereotyped set of occurrences.

Which of the following is not an appropriate rule or guideline for crisis management?

Dmitri values flexibility and human relations while making decisions. He prefers broad and global issues, tends to avoid details during problem solving, and is comfortable with intangibles. Dmitri is most likely a(n) ___.

Which of the following is true about systematic thinking?

___ is the process of identifying a discrepancy between an actual and a desired state of affairs, and then taking action to resolve it.

Priya, a manager at an IT firm, has to make a decision on the amount of money to be allocated for purchasing five new laptops for her team members. She is aware of the current price of the laptops and has the information about the amount of money spent on purchasing new laptops the previous year. This type of environment that is ideal for decision making is known as a(n) ___.

The marketing manager of a firm receives a lot of complaints from customers regarding late delivery of products. After he receives the complaints, he takes appropriate measures to rectify the issues in the supply chain. He is most likely a ___.

Intuitive thinking tends to work best in situations where facts are limited and few decision precedents exist.

Programmed decisions use solutions already available from past experience to solve structured problems.

Someone who approaches problems in a flexible and spontaneous fashion is engaging in ___.

Analytical competency is the ability to understand new technologies and to use them to their best advantage.

Anne manages a cupcake shop and has noticed that the cupcakes are disappearing at a faster rate than the sales reflect. She has also noticed that her newest employee, Valerie, has been disappearing for long breaks. Using her ___ thinking, Anne follows Valerie to the parking lot, where she sees her take out three cupcakes from a paper bag and eat them on the spot.

The third step of the decision-making process involves selecting a preferred course of action.